To effectively implement the Change Management Services, it is imperative to understand the organisational structure, current practice & impacts on the organisation. With every professional engagement, we seek a deep understanding of current-state towards people, process, tools & information management improvements – as the elements that underpin all operating models. Ensuring data & analytics facilitate optimal process improvement, we develop performance measurement metrics to determine success criterion.
We integrate digital solutions to identify change resistance by mapping a client’s preferred project methodology per Agile or waterfall via industry best practice. Our approach also works to ensure staff are effectively engaged to manage business-as-usual (BAU) activities & aims to enhance change fitness post-endorsed works schedule.
We introduce behavioural intelligence concepts including nudge & novel gamification to enhance education & incrementally increase user acceptance. However, we always determine a client’s existing change process & tools that leverages approved systems, which are successfully, & ensures VCG Digital do not reinvent the wheel or waste valuable time.
Our delivery method aims to mitigate risk & increase value proposition during each program phase, while remaining flexible in our approach through active listening & timely documentation for quality assurance.
Our BPT team has 16 years’ experience & is certified per PROSCI & Michael Fullan change management method. As transformation practitioners, they are highly strategic in stakeholder management and tailors their approach with due diligence, seeking the most advantageous critical pathway.
VCG Digital has over 150 combined years of specialist experience in conducting operating model diligence & gap analysis, per people & organisational infrastructures as supported by effective & efficient business process, which human capital adapts to changing environments.
We welcome the opportunity to discuss our tailored solutions approach for best Change Management Services outcome.